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Novanta Global

Welcome on board at Novanta Czech Republic.

“Our focus is medical; our passion is innovation.
And we are looking for someone just like you.”

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Service Repair Technician

The Service Repair Technician is responsible for all aspects of RMA repairs of medical grade LCD displays, informatics products, and wireless products.  Associated tasks include evaluations, repair code entry, test documentation, rework, assembly, final test, and cleaning.

Key Roles and Responsibilities

  • Responsible for timely receiving, troubleshooting, repair, testing, cleaning, packing, shipping, and documenting of all RMAs.
  • Maintain accurate descriptions of repair work done, as well as using correct and appropriate repair codes when entering information into ERP system (Oracle).
  • Write Service/Repair procedures and documentation as needed.
  • Provide technical support and repair products collaboratively with the Customer Service team.
  • Provide technical training for other Service Technicians and other related positions.
  • Assist with configuring, cleaning, testing, and packing Demo units as required.

Requirements

  • High School Diploma in Electro-Mechanical field or equivalent required; Bachelor’s Degree preferred.
  • 2 years Electro-Mechanical Assembly and Rework experience required.
  • Experience with large high-resolution LCDs strongly preferred.
  • Medical device company experience is a plus.

Additional Skills and Knowledge

  • Must be able to retrieve and understand service and quality related documents in the company’s PLM (Arena) and ERP (Oracle) systems.
  • Proficiency with Microsoft Windows/Office (Access, Excel, Word).
  • Ability to troubleshoot to sub-assembly level.
  • Knowledge of graphics/video preferred.
  • Ability to provide technical training to other technicians in the team.
  • Demonstrated problem-solving skills.
  • Ability to stay focused and perform required duties in a very fast-paced and hectic work environment.
  • Candidate must work well with minimal supervision and manage multiple tasks effectively.
  • Individual should have a good eye for details and or imperfections of materials and finished products.
  • Must have a “team player” attitude.
  • Able to lift items not exceeding 30 kilos.
  • Ability to communicate in English (verbal and written).

Apply for an Advertised Position

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  • Accepted file types: pdf.
    (PDF format only)
  • By replying to this advertisement, you are providing Novanta Česká republika s.r.o., ID: 04851749, with its registered office at: Londýnské náměstí 886/4, 639 00 Brno, Štýřice (the controller) with your personal data for the purposes of the selection procedure for this position. The data you submit, including your resume, will be processed for the duration of the selection process in accordance with the “GDPR” (General Personal Data Protection (EU) Regulation 2016/679).
  • More information about personal data processing and your rights can be found below.

The controller processes the personal data electronically using the corporate electronic systems. In connection with processing your personal data, you have the respective right:

  • to access your personal data,
  • to correct or complete inaccurate or false personal data,
  • to request deletion of personal data if the data is no longer needed for the purposes for which it has been collected or processed, or if it has been collected or processed illegally,
  • to limit the personal data processing in special cases,
  • to transfer the personal data,
  • to object to your personal data processing which will therefore be terminated, unless there are serious legitimate grounds for further processing overriding your interests, rights, and freedoms,
  • to contact The Office for Personal Data Protection.

Novanta Česká republika s.r.o. is a member of the global Novanta group consisting of several affiliated companies in different EU and non-EU countries. Therefore, your data may be provided to authorized employees of any company within the Novanta Group, but only to the extent necessary for the purposes of their processing. The Data can also be transferred to databases and servers outside of the Czech Republic and can therefore be published also in other EU countries and outside of the EU, especially in the US where the Novanta group has its headquarters.

To be able to contact you with the most appropriate job offers and to efficiently fulfill the purpose of processing your personal data, it is very important that you regularly update the personal information we are processing based on your consent. Our recruitment contact person will be happy to assist you in this regard.